Information Systems organizations emphasise teams, processes and most of all open communication among professionals. There is a great deal of interest in this topic as evidenced by the number of discussions, articles, management recommendations and college classes we have come across where the importance of this topic is stressed.
What is the purpose of communication among teams?
In a knowledge based environment, everyone involved has some basic understanding of the issues. Communication is considered the simplest of all the skills acquired by a professional yet communication causes a lot of confusion and stress on some occasions in every professional's life.
Is not the primary purpose of communication to understand, co-ordinate and to collaborate on issues?
How many of us remember that the expected outcome of communication is relief - not additional reminders and pressure on some unrelated or trivial topic?
The platform of communication is based on respect for the individuals's views on the subject matter. Debates and discussions can happen only when the individual does not mistakenly view an issue being discussed as a personal hitback and feel trapped. Logic and analysis require healthy thinking. Teams can arrive at sound conclusions when they can rise above the trivials of professional life and look beyond themselves.
The rise of social networking tools certainly offers a promise. They ensure communication among IS professionals via technologies which they are most likely to adopt faster than any classroom based course/ teaching or preaching!
References:
1. http://www.inc.com/guides/growth/23032.html
2. April 21st, 2008
Forrester: Social networking will be biggest enterprise 2.0 priority by 2013; Smaller businesses reticent
Blog - http://blogs.zdnet.com/BTL/?p=8555
3. For a comprehensive list on the web,
http://www.khake.com/page66.html
What is the purpose of communication among teams?
In a knowledge based environment, everyone involved has some basic understanding of the issues. Communication is considered the simplest of all the skills acquired by a professional yet communication causes a lot of confusion and stress on some occasions in every professional's life.
Is not the primary purpose of communication to understand, co-ordinate and to collaborate on issues?
How many of us remember that the expected outcome of communication is relief - not additional reminders and pressure on some unrelated or trivial topic?
The platform of communication is based on respect for the individuals's views on the subject matter. Debates and discussions can happen only when the individual does not mistakenly view an issue being discussed as a personal hitback and feel trapped. Logic and analysis require healthy thinking. Teams can arrive at sound conclusions when they can rise above the trivials of professional life and look beyond themselves.
The rise of social networking tools certainly offers a promise. They ensure communication among IS professionals via technologies which they are most likely to adopt faster than any classroom based course/ teaching or preaching!
References:
1. http://www.inc.com/guides/growth/23032.html
2. April 21st, 2008
Forrester: Social networking will be biggest enterprise 2.0 priority by 2013; Smaller businesses reticent
Blog - http://blogs.zdnet.com/BTL/?p=8555
3. For a comprehensive list on the web,
http://www.khake.com/page66.html
