Showing posts with label Stories. Show all posts
Showing posts with label Stories. Show all posts

Monday, September 6, 2010

Informations Systems Story In Business - A few categories

Stories of business information systems are about change and transformation of a business. The stories are about service,efficiency and advice, strategy, competition and collaboration, insights and intelligence in the business context. The stories are about path to progress, opportunities for growth, employment and divide among nations. The stories are about redefining the art of conducting business!


There are quite a few categories of stories that get the message across to students on the role of information systems/ technologies in business.

1. Contextual - Stories that convey the business context

2. Trends - business processes, applications, people, technologies

3. Strategic - Business, Organization and Information Systems - how they align with and influence each other

4. Infrastructure and Operations - tools, techniques that enable change

5. Volunteering - open source, customer and consumer involvement

6. Outsourcing - division of labor in building systems

7. Experience - building systems, history, general

Friday, September 3, 2010

Role of Story In IS/ IT Higher Education Curriculum

IS/IT field will benefit with some novels and short story books in their curriculum. I argue for a narrative approach in teaching/ facilitating the Information Technology manager's higher education. Information Systems text books, product user manuals can be supplemented by stories distilled from the experiences of people and the processes and technologies of organizations. I emphasise supplementing and certainly not suggesting replacing text books.

Facts, theories and technologies are available by the click of a button to who ever seeks information. The power of history of technologies, people politics in organizations, non technical leaders adventures in the wonderland of IT, heroes' journies to get things done, the novice professional's toddler steps to climb the ladder of succcess...topics seem to be endless for stories in the field.

Epics and stories told and re-told using multiple channels keep the spirit of the human world alive. How about stories of one of the most dynamically transforming IS/ IT systems world?

The stories of Bhagavatam and Bible sow the seeds for the art of living from childhood. Panchatantra and Mahabharata are stories about relationships, diplomacy and politics necessary to train the mind of a king. These stories are not limited to children - adults read and re-read and listen to a variety of interpretations throught their lives and benefit from them.

How about sagas and stories for the aspiring IS/ IT professional seeking inspiration and education to reap rewards in the field?

References:

Daniel Pink discusses "organizational story telling " in the chapter on STORY in his book titled, A whole new mind. The impact of a compelling story in marketing a consumer product is just one of the numerous examples suggested in this book.

"Adventures of the IT leader" published by Harvard Business Press. A CIO's journey in his organization is the theme of this story.

Thursday, April 29, 2010

Enterprise 2.0

Andrew McAfee demonstrates how technologies can be sold to organizations with his craft of facilitation and story telling techniques in his book titled Enterprise 2.0. The book is about collaborative technologies - web 2.0. It is also about the revolution of way work is done understanding group dynamics, range of ties among people of the enterprise in depth.

First, he builds the context with stories of businesses handling their problem areas and their desperate need for help.
Then, he provides history/ or the trials of technologies in providing the required help, the standardized beliefs about technologies contributing to group work, setting the stage for trends in solving "old problems with new approaches".

Readers are bound to be curious about the solutions that the author has to offer to solve their own organizations problems in the area of collaboration. The author continues to engage the reader building the case for web 2.0 with refined definitions during stages of discussion, trends that led to better tools, take away points of similarities and differentiators of the technologies offerings.

He clarifies possible skepticism on the use/ relevance of the technologies based on their features and their capabilities. The utility of these technologies for different purposes is then re-emphasised.

The author describes the patterns on the concerns/ risks of leaders for adoption of the technologies. Guidelines to deployment are provided.

In essence, the table of contents deliver what is promised in this book.
Very influential and informational book for the people deciding on adopting web 2.0 technologies for whatever be the type of organization.